Sales & Applications Specialist IVD – SA


  • Based in Adelaide
  • Work in an exciting entrepreneurial environment offering high-quality niche products and innovative solutions
  • Manage customer relationships, build technical support within an assigned customer base across South Australia
  • Educate, grow the sales revenue, and provide product demonstrations
  • Resolve technical cases, provide support solutions and train customers
  • Liaise with sales, marketing, applications, and engineering teams to implement sales & support strategies


We have a fantastic opportunity for a Sales & Applications Specialist to join our IVD team in an autonomous field role. As a Sales & Applications Specialist you will work closely with other departments such as Customer Care, Marketing, Applications and Engineering. You will be a part of a great local & national team who are dedicated to superior customer solutions and support. You will enjoy a variety of activities and responsibilities including customer sales calls, sales analysis, product education, evaluations, training & technical support. Regular team meetings with the IVD team will further support your success and provide you with the opportunity to contribute to customer solutions and business growth. Develop your career with a company that truly celebrates and rewards your success through an annual awards night, generous bonus scheme, sales competitions throughout the year and opportunities for career progression. This really is an outstanding opportunity to join an innovative, highly regarded company that offers excellent quality products to the Australian and New Zealand markets.


  • Manage, build revenue, provide training and technical support within a geographically defined territory 
  • Achieve monthly and annual territory and supplier revenue targets
  • Achieve technical support case resolution timeframes
  • Visit established and prospective customers to maintain and develop strong relationships and educate them on the solutions that Abacus dx provides
  • Develop and maintain a strong opportunity pipeline and liaise with the Sales, Marketing, Applications & Engineering teams to implement sales, support and supplier strategies.
  • Report regularly on revenue performance to budget and variance analysis
  • Report regularly on technical cases, customer support requirements and solutions
  • Maintain complete and accurate customer data
  • Proactive communication of customer ordering variations with respect to inventory management
  • Travel to and management of customers across different geographical locations
  • Represent the company at local and interstate conferences and customer events
  • Contribute to the organisational culture and continuous improvement of Abacus dx


  • Tertiary qualifications in Medical or Biological Science (Essential)
  • Strong knowledge of the IVD market in South Australia
  • Work experience in a pathology laboratory
  • Excellent written and oral communication
  • Excellent customer service 
  • Strong time management and prioritisation
  • Strong presentation skills
  • Strong analytical problem solving
  • Strong teamwork & project management
  • Self-motivated, ability to work autonomously and demonstrate initiative


  • Proven experience and track record in a revenue creating role
  • Sales experience with IVD products
  • Technical experience with IVD products


  • Ongoing training and development
  • Fantastic working environment and team culture
  • Highly competitive salary and bonus structure, vehicle allowance, fuel card and 10% company sponsored superannuation and other benefits

ABOUT Abacus dx

Abacus dx is a leading distributor of medical diagnostic, healthcare education, and life science products. Our success is attributed to our dedication in sourcing high quality, niche products and by providing the highest levels of sales, marketing, and technical support. We pride ourselves on our values: Inspire, Empower, Excel.

To Apply:

Please click here to apply through the Seek website. For any questions, please phone 1800 222 287.


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