Service Engineer – VIC

ABOUT THE ROLE

  • Based in Melbourne with interstate travel responsibilities as required
  • Install, maintain and troubleshoot instrumentation issues, whilst working closely with our applications, customer care and sales teams
  • Work in an exciting entrepreneurial environment offering high-quality niche products and innovative solutions

DUTIES & RESPONSIBILITIES

  • Provide technical support to ensure customer’s needs are met in a timely manner and escalate to the Technical Services Manager when required
  • Accurate and timely Salesforce data entry
  • Effectively manage spare part ordering and personal boot stock
  • Manage assigned monthly preventative maintenance tasks and correct completion of all paperwork and checklists
  • Install new equipment into customer sites and exhibitions
  • Contribute to the organisational culture and continuous improvement of Abacus dx

SKILLS & EXPERIENCE

  • Tertiary education in engineering, ideally electronic, mechanical and hydraulic, ideally some scientific applications experience
  • Background in pathology instruments is highly desirable
  • At least three years’ experience in a similar role and ISO compliant environment
  • Excellent computer skills
  • Great teamwork skills
  • Strong troubleshooting skills
  • Results orientated with the ability to work to deadlines autonomously
  • Excellent communication and organisational / time management skills
  • Varied system skills and experience with a variety of mechanical, hydraulic, pneumatic, electronic and computer-driven systems

Remuneration will include a highly competitive salary and bonus structure, vehicle allowance, company-sponsored superannuation and other benefits.

ABOUT Abacus dx

Abacus dx is a leading distributor of high-quality medical diagnostic, medical education and life science products, utilised by laboratories and healthcare providers in Australia and New Zealand. Our success is attributed to our dedication in sourcing the highest-quality niche products and by providing the highest levels of sales, applications and engineering support.

To apply: please send your cover letter and detailed resume by email to Darren Kitchen (Technical Services Manager). Please phone 1800 222 287 for further information. 

Top