Service & Support

Our Differentiation: At Abacus dx, we recognise that the success of our products is not simply based on components, hardware or software. It is the people behind the product. We pride ourselves in giving our customers personal attention and service. Our experienced technical team – backed by our applications group, nationwide engineers and sales staff – are available in Australia and New Zealand to assist with questions on kits, instrumentation, software usage, or applications. It is this continuous after-sale support that distinguished Abacus dx from our competition. Our goal is to provide scientists and researchers with the tools and expertise to help them succeed in their field of study. After Hours Support Abacus dx after-hours technical support is designed to assist you with urgent technical or instrument issues. This service is active outside of business hours every day of the year.