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Making a difference to the people we help treat by creating value and improving healthcare outcomes through connecting innovative manufacturers with Australasian customers.

Customer Care

Click here for order information or general enquiries.

Sales

Click here to request a quote, product enquiry, book a product demonstration, SDS, COA, or sales enquiries.

Technical Support

Click here for instrument breakdowns, technical enquiries, or after-sale support.

Technical Support

For instrument breakdowns, technical enquiries, or after-sale support please use this form.

Our experienced technical team, including service engineers, are available to assist with breakdowns, repairs, maintenance, applications, and training.

It is this continuous after-sale support that distinguishes Abacus dx from other suppliers.

Abacus dx after-hours technical support is designed to assist you with urgent technical or instrument issues. This service is active outside of business hours every day of the year.

Locations in Australia & New Zealand

Brisbane - Head Office

Abacus dx’s Brisbane office serves as a key hub for operations in Australia, providing expert support and distribution for a wide range of medical and scientific products.

Auckland, New Zealand

In Auckland, New Zealand, Abacus dx delivers specialised solutions and customer support, ensuring high-quality service for healthcare and research professionals across the country.