Over the festive season Abacus dx is closed only on the nominated public holidays. Our customer care services over this period are detailed below:
The last day that we will routinely ship products will be Wednesday 18 December 2024.
| Wednesday 18 December | last day of cold goods shipping before Christmas |
| Thursday 19 December | limited shipping available |
| Friday 20 December | limited shipping available |
| Saturday 21 December | no shipping |
| Sunday 22 December | no shipping |
| Monday 23 December | limited shipping available |
| Tuesday 24 December | no shipping |
| Wednesday 25 December | no shipping |
| Thursday 26 December | no shipping |
| Friday 27 December | limited shipping available |
| Saturday 28 December | no shipping |
| Sunday 29 December | no shipping |
| Monday 30 December | limited shipping available |
| Tuesday 31 December | limited shipping available |
| Wednesday 1 January | no shipping |
| Thursday 2 January | normal service resumes in Australia (no shipping NZ) |
| Friday 3 January | normal services resumes in New Zealand |
Regular shipping will recommence on Thursday 2 January 2025 in Australia and Friday 3 January 2025 in New Zealand.
Should you require any urgent product deliveries over this time, we will be pleased to arrange shipment dependent upon courier availability. If these changes to our service will cause you any inconvenience, please advise us as soon as possible and we will attempt to ensure that we meet your requirements.
Our technical services team will be available for urgent calls across the festive season period, including public holidays.
Wishing all of our valued customers a happy festive season and safe and prosperous new year.
If you have any questions, please contact Abacus dx by email or Free Call 1800 222 287 (AU) or 0800 222 170 (NZ).
