Over the festive season, Abacus dx is closed only on the nominated public holidays. Our customer care services over this period are detailed below:
The last day we will routinely ship products will be Wednesday, 17 December 2025.
| Wednesday 17 December | Last day of cold goods shipping before Christmas |
| Thursday 18 December | Limited shipping available |
| Friday 19 December | Limited shipping available |
| Saturday 20 December | no shipping |
| Sunday 21 December | no shipping |
| Monday 22 December | Limited shipping available |
| Tuesday 23 December | Limited shipping available |
| Wednesday 24 December | no shipping |
| Thursday 25 December | Closed |
| Friday 26 December | Closed |
| Saturday 27 December | no shipping |
| Sunday 28 December | no shipping |
| Monday 29 December | Limited shipping available |
| Tuesday 30 December | Limited shipping available |
| Wednesday 31 December | no shipping |
| Thursday 1 January | Closed |
| Friday 2 January | Limited shipping available in Australia (no shipping in NZ) |
| Monday 5 January | Regular shipping (Australia and New Zealand) |
Regular shipping will recommence on Monday, 5 January 2026 in Australia and New Zealand.
Should you require any urgent product deliveries over this time, we will be pleased to arrange shipment, dependent upon courier availability. If these changes to our service will cause you any inconvenience, please advise us as soon as possible, and we will attempt to ensure that we meet your requirements.
Our technical services team will be available for urgent calls across the festive season period, including public holidays.
Wishing all of our valued customers a happy festive season and a safe and prosperous new year.
If you have any questions, please contact Abacus dx by email or Free Call 1800 222 287 (AU) or 0800 222 170 (NZ).
