The ordering dates for RIA and ELISA products with periodic release dates are now available below. If you have standing orders for any of these items, you only need let customer care know if you wish to change the quantity for your delivery.
Over the festive season abacus dx is closed only on the nominated public holidays. Our customer care services over this period are detailed below:
The last day that we will routinely ship products will be Thursday 21st December.
Frequently Asked Questions:
Who do I contact if I have an ordering enquiry?
Please continue to contact Abacus ALS and Diagnostic Solutions as you have done previously. There are no changes to the contact phone numbers and email addresses you have been using.
Due to the Labour Day Public Holiday in Queensland, no orders will be shipped from our Brisbane warehouse on Monday 1st May.
Due to the ANZAC Day Public Holiday, no orders will be shipped on Tuesday 25th April. Regular shipping recommences Wednesday 26th April.
Due to the Easter holiday period, no orders will be shipped from Thursday the 13th April through to Monday 17th April. Regular shipping recommences on Tuesday 18th April.
Due to the Australia Day public holiday there will be no shipping on Thursday 26th January. Regular shipping for Australian customers recommences Friday 27th January. Our New Zealand shipping schedule will continue as per usual.
Our customer care service for the Queen’s Birthday Public Holiday in Australia is detailed below:
Abacus ALS will be closed on Monday 3rd October.
We are experiencing some issues receiving incoming calls at the moment, whereby some callers are not able to get through to us.